Water Heaters

Water Heater Problems?

FiveStar Plumbing Is Your Water Heater Expert
Our motto: Repair whenever we can — Replace only when necessary

list_bg0FACT! – The truth is water heaters can often be repaired extending their life and saving you money.

FACT! – A lot of plumbers take the easy way out and push you to throw out your old water heater and buy a new one.

We Diagnose…You Decide: – At FiveStar Plumbing, we will recommend what is best for YOU…and let you decide. You are in control. No pressure from us.

Call us now to schedule a no-pressure consultation on your water heater!


Nashvile-plumer.6153828130or 931-614-7525

15_red00*You must mention promo code PPC-15 at the time you call to be eligible
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Call FiveStar Plumbing and here’s what you will get:

  • We repair whenever possible – Repairs extend life and SAVE YOU MONEY
  • We repair all makes and models – call us about any water heater problem
  • We can fix most water heaters on the spot because we carry a large stock of parts
  • Over 40 years experience giving you assurance and peace of mind
  • Warranty Service provider for AO Smith, Rheem, Whirlpool and others

Call FiveStar Plumbing, your water heater experts, the next time you run into these telltale signs of water heater problems:

  • A lack of hot water
  • Rust-colored water
  • High-pitched or low rumbling noises
  • Leaks

15_red00*You must mention promo code PPC-15 at the time you call to be eligible
Email us




Common Questions We Hear A Lot

I’m not getting any hot water at all. Is my hot water heater malfunctioning?

This is one of the most common questions we get from a very distressed homeowner whose family is unable to take showers.

The good news: With a gas heater, your solution could be as simple as an extinguished pilot light. Caution: unless you know how to re-light the pilot light, call an expert.

And if you have an electric hot water heater, your problem is likely with the thermostat or the upper element. But exercise caution here since high voltage connections are behind the access door. Turn off all power to the heater before removing this door.

I’m not getting enough hot water. This is a new problem, we always had enough before.

First off, check the thermostat setting. Maybe it’s set too low. Then be sure you have no leaking faucets. Another common culprit is the dip tube in your water heater. If it’s broken or has fallen off, your incoming cold water will go directly out the hot water outlet without being heated.

Just remember, you need to get into the guts of your water heater to determine if this is your problem – play it safe and call your Fivestar hot water expert.

Other possible problems could be clogged burners or low gas pressure. Again, this diagnosis is best left to the Fivestar experts.

YUCK! Our hot water smells really bad

Usually this is a simple chemistry problem. What often happens is that certain bacteria will react with the magnesium anode rod inside your water heater.

The result? A rotten egg odor. Use chlorine bleach to clean the tank, or worst possible case, if this is the problem, replace the magnesium rod with an aluminum one.

We have very slow hot water replacement and recovery. What’s wrong?

This could be a couple things and you’re best to call the Fivestar water heater experts and discuss with him. If possible, he’ll give you an answer over the phone.

But many times, your water heater will get a sediment buildup on the bottom of the tank. Flushing the system can often solve the problem.

On the other hand, you may have a burner problem and may need to replace some parts.

I am seeing a lot of leaks around the bottom of my hot water tank. What does it mean?

I’ll bet your tank is getting pretty old. A leaking tank usually signals you it’s replacement time. It’s one of the few problems that cannot be fixed.

For any of the above problems or any others you are experiencing with your water heater, call your Fivestar water heater experts. They will do everything possible to preserve and prolong your water heater’s life.

Their motto is fix it when possible and replace only as a last resort.

Nashvile-plumer.6153828130or 931-614-7525